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Returns & Exchanges

We want you to experience your best sleep ever with Ozlo Sleepbuds. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to begin the process.

2

Pack Your Sleepbuds

Place the Sleepbuds, charging case, and all original accessories securely back into the original packaging.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Refund

Drop the package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing