Frequently Asked Questions
Everything you need to know about your journey to better sleep.
How do Ozlo Sleepbuds differ from regular noise-canceling headphones?
Unlike standard headphones, Ozlo Sleepbuds are specifically designed for sleep. They feature an ultra-tiny, comfortable profile for side sleepers and use noise-masking technology rather than active noise cancellation to drown out disruptive sounds like snoring.
Can I stream my own music or podcasts?
Yes. While our Sleepbuds offer a library of curated sleep sounds, they also support Bluetooth streaming, allowing you to listen to any music, meditation apps, or podcasts from your mobile device.
What is your shipping policy and delivery timeline?
We offer free standard shipping on all domestic orders. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.
Do you offer a trial period or a return policy?
We want you to sleep soundly. We offer a 60-night money-back guarantee. If you are not satisfied with your Sleepbuds, you can return them within 60 days of delivery for a full refund.
How long does the battery last on a single charge?
The Sleepbuds provide up to 10 hours of continuous use on a single charge, ensuring you are covered throughout the entire night. The included charging case provides three additional full charges.
What kind of warranty comes with the product?
Every pair of Ozlo Sleepbuds comes with a one-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use.